Lufthansa

lufthansa

What are the benefits of being a Lufthansa partner?

As a Lufthansa customer, enjoy exclusive benefits with our partners. Additional services Make your journey even more comfortable with our additional services. Your hotel from Booking.com Our hotel partner offers you a range of accommodation worldwide at the best price.

What is Lufthansa’s customer service plan?

It is Lufthansa’s aim to make every flight a safe and pleasant experience and further enhance customer comfort on the ground and in the air. The Lufthansa Customer Service Plan is another step to reach this goal.

Why book with Lufthansa holidays?

Enjoy a huge range of offers with great prices and benefit from flexible booking conditions with Lufthansa Holidays. As a Lufthansa customer, enjoy exclusive benefits with our partners. Make your journey even more comfortable with our additional services. Our hotel partner offers you a range of accommodation worldwide at the best price.

What is Lufthansa Group?

The Lufthansa Group is a global aviation group with a total of more than 530 subsidiaries and equity investments. The Lufthansa Group is composed of the segments Network Airlines, Eurowings and Aviation Services.

Why choose Lufthansa as your partner airline?

Thanks to the close cooperation with our airline partners in the Lufthansa Group and the Star Alliance, as well as with other cooperation partners, we can offer our passengers a globally efficient travel experience with many benefits.

Why partnerplusbenefit is the best?

Take advantage of the benefits: PartnerPlusBenefit has more to offer than any other corporate bonus programme. Enjoy the largest number of partner airlines, the widest selection of awards and numerous other benefits.

What is the corporate bonus programme at Lufthansa?

Lufthansa’s corporate bonus programme offers your company many different ways of optimising your travel expenses. You can enjoy a global route network and a wider awards selection than in any other corporate bonus programme.

What is Lufthansa’s company portfolio?

The company portfolio consists of network airlines, point-to-point airlines and service companies in the aviation sector. The cooperation between Lufthansa and SWISS offers you additional benefits as a passenger because both airlines attach the greatest importance to quality and service.

Why choose Lufthansa holidays?

With Lufthansa Holidays you can combine and save money at the same time - thanks to the flight & hotel package. Find a nice hotel in the city of your choice plus a cheap and suitable flight and book it easily online.

When can I redeem my Lufthansa Flight value voucher?

The Flight Value Voucher offers you maximum flexibility. You can redeem your Flight Value Voucher until 31 December 2021 for travel until 26 December 2022. Lufthansa Flight Value Vouchers can only be used for bookings on lufthansa.com and on routes that have at least one flight segment with a Lufthansa flight number (e.g. LH123).

When do the Lufthansa Group airlines fare conditions change?

For some existing bookings, the regular fare conditions will apply from 1 June 2022; previous goodwill arrangements will then expire. For you as a customer with unused tickets, Lufthansa Group Airlines offers another alternative if you do not yet want to or cannot commit to a new travel date.

What happens to my unused tickets with Lufthansa?

For you as a customer with unused tickets, Lufthansa Group Airlines offers another alternative if you do not yet want to or cannot commit to a new travel date. We are currently experiencing a high number of customer contacts in our Lufthansa Service Centers, which may lead to longer waiting times.

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