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How long does ICCON take to respond to customer service emails?

All customer service emails are typically responded to within 2-3 business days. Thank you! Shop our new Mommy + Me Kimono jacket for an effortless icconic look. At ICCON, we’re committed to helping keep our customers and staff safe during this difficult time.

What is the ICCON Infinity X machine?

The ICCON Infinity X Machine offers complete freedom from wires. A premium machine perfect for SMP, PMU & all forms of Tattooing. The Original, Safe, Tried & Tested SMP Pigment As Used By Clinics Worldwide For Years With Great Results. The perfect solution for removing redness from skin quickly after treatments.

Why shop Mommy + Me kimono jacket at ICCON?

Shop our new Mommy + Me Kimono jacket for an effortless icconic look. At ICCON, we’re committed to helping keep our customers and staff safe during this difficult time. In efforts to help stop the spread of Covid 19 WE ARE NOT ACCEPTING ANY RETURNS, until further notice.

What is the best response time for customer service questions?

90% of customers rate an “immediate” response to a customer service question as “important” or “very important,” and 60% of customers define “immediate” as 10 minutes or less. Read the research quoted on HubSpot’s site. As you can see, there is no simple “best practice” when it comes to response time.

What is a customer response email?

Customer response emails are one way to communicate with customers and ensure they have a pleasant experience with your service. Personally responding to each email you receive can make a good impression on customers.

What is the best benchmark for email response time?

Email response time benchmarks 1 SuperOffice & Toister Performance Solutions joint survey. This joint survey reveals that the recommended time of response is one hour. ... 2 Microsoft’s 2017 State of Global Customer Service. ... 3 Klaus’s ‘First Response Time in Customer Service’. ... 4 HubSpot Research. ...

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